A fast-moving release log for the organizer tools, checkout flows, and attendee experiences we keep improving.
Shipping velocity
94 updates
Latest release: Wallet passes follow your ticket on August 18, 2026.
Latest ship
August 18, 2026
Latest first
Your Apple Wallet or Google Wallet pass now updates once you are checked in at the door, and comes back if a scanner reverses the check-in. Tickets for a canceled event no longer add a live pass, and the Wallet button says the event was canceled instead of showing a generic error.
If adding tickets to Apple Wallet or Google Wallet fails, including after a confirmation tab has been open too long, you now see a short recovery page instead of a technical error. Use the Wallet button in your confirmation email, or the QR code there, if the page says to.
When you add or edit a ticket type, the form now scrolls inside the dialog and Cancel and Save stay on screen, so you can finish creating tickets on short screens and zoomed browsers.
Long attendee names and emails on the order confirmation page no longer run into the QR code. Calendar and Wallet actions now live in one Quick actions section, and we explain when Apple Wallet is not available on your browser.
Adding tickets to Apple Wallet or Google Wallet from an order page no longer puts your order access in the web address, so it cannot be copied out of browser history or a shared link. The Wallet buttons work exactly as before.
The prohibited-items policy now states that alcohol served or sold by a licensed venue at your event is not a Gatekeepers transaction. Licence-gated rules apply only when you sell alcohol through a Gatekeepers listing.
Sharing an event link on social apps and chat shows the event flyer in the link preview again. Previews for recently uploaded flyers had been falling back to a plain dark card.
After you pay, the confirmation page address no longer includes the checkout session that unlocks your tickets. That access is kept in a private browser cookie for a short time, so it cannot be copied out of history or a shared link. Your tickets still appear the same way.
Order confirmations, RSVP tickets, transferred tickets, and receipt emails now link to a downloadable calendar event and Google Calendar, including the venue. The download also sets a reminder two hours before the event.
Apple Wallet and Google Wallet actions now use their official badges on order and transferred-ticket pages and in receipt emails. Free RSVP confirmations now offer the same Wallet options when your tickets are eligible.
After you accept a ticket someone sent you, you can add it to Apple Wallet or Google Wallet from that ticket page. The pass uses the same QR as the page. Do not share it: whoever is scanned first gets in.
After you buy tickets, you can save them to Google Wallet from the order success page. One tap adds every active ticket in the order. Show the pass at the door — it uses the same QR as the page. Do not share it: whoever is scanned first gets in.
The privacy policy now explains how event reports and listing screening are handled, and the report form notes that your email is only used to follow up.
The report link on an event page now asks you to pick a reason, add optional details, and leave an email so we can follow up. The old full-width button is a small link under the flyer.
After you buy tickets, iPhone and iPad (and Safari on Mac) can add them to Apple Wallet from the order success page. One tap adds every active ticket in the order. Show the pass at the door — it uses the same QR as the page. Do not share it: whoever is scanned first gets in.
Editing a ticket type on an RSVP event no longer lets you type a price. Those tickets stay free, matching how they work when you create them.
You can no longer publish an event while a ticket type or merch item still needs the prohibited-items confirmation. If something is missing, publish names the items so you can open each one, tick the box, and try again. Ticket types created before that confirmation existed are the usual case — editing them to attest is enough.
There is now a prohibited-items page spelling out what can never be sold on Gatekeepers, what needs a licence first, and what happens if you get it wrong. It mirrors Stripe's restricted-businesses rules, because Stripe processes your payments. When you create a ticket type or a merch item you now confirm it does not include or grant access to anything on that list, including handing one over free with a ticket, which counts as selling it. Duplicating an event or cloning a merch item asks the same thing for the copy. The Terms now carry the rule too, so you will be asked to accept them once more.
Joining the waitlist for a sold-out event no longer asks you to sign in first. The form on the event page now submits straight through for anyone, signed in or not.
Bought tickets for other people? On your order page you can now name the person on each ticket, or send a ticket to them outright. Sending emails them a link to accept it; until they do, nothing changes and you can cancel. Once they accept, they get their own fresh code and yours stops working, so two people can never show up with the same ticket. Your own copy says clearly that it was transferred instead of showing a code that would fail at the door.
If an organizer approved your request and you lost the email, the recovery form on the event page said it had sent one but never did. It now sends. As before, the link goes only to the address on the approved request, so nobody can use the form to send your link somewhere else.
On phones, checkout now keeps a bar pinned to the bottom of the screen with your ticket count, running total, and the next step, so no more scrolling past every tier and add-on to find the button. Event pages also get a "Get tickets" shortcut that jumps straight to the ticket list.
On phones, forms like joining a waitlist or requesting access now open as a bottom sheet you can swipe down to dismiss, instead of a box floating in the middle of the screen. Long forms scroll inside the sheet and clear the home indicator. Nothing changes on larger screens.
Tap the QR code on your ticket to blow it up full screen on a bright white background, so it scans fast at a dark door. Your screen stays awake while it is open, and a tap anywhere closes it.
Every dashboard list now works on a phone. The guest list, orders, events, waitlist, purchase requests, promo codes, scanner codes, and affiliate revenue each show as cards with the fields that matter and their row actions in reach: check in a guest, refund an order, or revoke a scanner code without scrolling sideways. The full tables are unchanged on larger screens. The purchase-request status filter now lives in the URL, so a filtered view can be shared and the back button works.
While creating an event on a phone, the bottom bar now shows how many setup items are ready and the next best step. Tap it to open the full readiness checklist without scrolling past the form. Larger screens keep the side rail.
Events set to Private (unlisted) can be opened and purchased by anyone with the direct link again, while staying out of public discovery.
Checkout no longer zooms in when you tap a field, name and email autofill, quantity buttons and answer options are easier to hit, and toasts and sticky headers clear the notch on modern phones.
Tickets sold, gross revenue, pending requests, scanner codes, and the ticket-type sales table on an event overview now update on their own as orders land, so no more refreshing during the door rush.
Approved-ticket links now open a private Continue step and keep the resulting checkout authorization scoped to that event, while paid and free approved purchases prevent the same approval from being spent twice.
If an approved-ticket purchase link expires or goes missing, you can now request fresh eligible links from the event page using the same email as your request. Organizers can also request a reissue from the purchase-request list.
Organizers can once again approve pending ticket purchase requests and send guests a link to complete their restricted-ticket purchase.
Your event merch manager now shows a sold report of what actually checked out (succeeded online and door sales, not pending or refunded orders), with a CSV export for pick lists. Never-sold items and variants can be permanently deleted after a confirmation; anything that sold, is in a pending checkout, or cannot be verified stays deactivate-only, and inactive items stay hidden until you turn on Show inactive.
Event settings now let you cap how many merch items a buyer can add to one order (1–20), or leave blank for the platform default of 4. Checkout and door sales both honor the limit, and free promotional merch ($0 variants) can ride along on a paid ticket order without charging a Stripe line item.
When a merch item has more variants than the dashboard can show, the host merch manager now says variants are truncated instead of implying the whole item list was cut off.
Ticket types can now be set to disappear from the event page once they sell out or sales close, instead of showing as sold out. Useful when you only want remaining options visible to buyers.
Door staff on the web scan page can see merch on a ticket after a scan or from search, then mark how many units were handed over. Collected counts stick per order line so the next scan shows what is still outstanding.
The door guest list now includes purchased merch counts on every row, so staff can open merch collect without searching first.
When an organizer asks a single-choice or multi-select question with many options, checkout now shows a searchable list instead of a long scroll of radios or checkboxes. You can type to filter, and for multi-select remove choices from chips under the field. Buying more than one ticket? Answer once on the first ticket and use Apply to all tickets to copy that answer across the rest. Each ticket stays editable afterward.
Event merch at checkout now starts as compact rows you can expand for sizes and options, with a search box when the catalog is large so you can find an item without scrolling every variant. After a paid checkout, the order confirmation page shows the custom question answers you submitted for each ticket.
Checkout questions and merch inventory now support paste-a-list authoring: drop in dozens of options or variant names at once instead of opening a dialog for each. Question options include a Dietary preferences starter list, and merch gets shared price/quantity generation, inline variant edits, item and variant clone, optional pickup instructions, and free ($0) pricing in the host dashboard.
Event pages now follow ticket availability as it changes. If someone else takes the last ticket while your page is open it turns to sold out (with waitlist entry when the organizer has it on) and it becomes purchasable again as soon as that checkout is abandoned, without a refresh. A ticket you already picked is updated with a note if it sells out first, so far fewer checkouts fail at the last step. Buy-one-get-one tickets also show as sold out when too little stock is left to include the bonus ticket, instead of showing as available with a disabled button.
Every event now has a commerce-first /tickets page organizers can link from their own sites. Buyers see the event flyer, host, date, and tickets right away with a lightweight secure-checkout header: same purchase flow as the full event page, without competing with it for search.
Logo and merch uploads now accept files up to 10MB and are resized and compressed automatically before they are saved, so product cards and organizer avatars load faster without you exporting a smaller copy first.
Each event workspace now has an Embed tab with paste-ready HTML for a full ticket card or a compact Get tickets button. Copy either snippet into Webflow, Squarespace, Wix, WordPress, or any custom site. Links open your hosted ticketing page. Draft events show previews only until you publish; password-protected events warn that buyers still need the password.
The privacy policy now spells out how long pending scan records stay on a scanner device, exactly which draft events are erased when an organizer deletes their account, that the Organizer app has no in-app analytics toggle yet, and that Gatekeepers may in the future send organizers marketing emails about its own products, with an opt-out in every such email.
Account → Delete account in the organizer app removes your profile, logo, sign-in, and draft events. Confirming turns off selling, refunds, messaging, event edits, check-ins, and staff scanner codes straight away, but nothing is erased for 30 days. Cancel before then and everything is restored. You cannot start a deletion while an upcoming event still has ticket holders, so cancel or finish those first. Order and ticket records are kept for tax and dispute obligations, and your Stripe account stays yours to close.
Upload the flyer straight off your camera roll. We now resize and compress it in your browser before it is saved, so your event pages load faster without you exporting a smaller copy first. Flyers need to be a JPG, PNG, WebP, or AVIF file up to 10MB; GIF and SVG are no longer accepted. Flyers you uploaded before this change are unaffected.
Explore cards and event pages now serve resized, compressed flyer images instead of full-resolution uploads, so listings open faster on phones and slower connections.
Our privacy policy now explains the Organizer app’s camera and selected-photo access, protected scanner and draft storage, offline scan synchronization, device identifier, analytics, and diagnostics.
Hosts can mark an event as in person, online, or hybrid and paste a Meet, Zoom, Teams, or YouTube Live link. Visitors see that an event is online or hybrid, and confirmed attendees get the private join link on their order confirmation. Gatekeepers delivers access; you still run the meeting on your video platform.
All four SMS templates are shorter, so a normal event name and venue no longer push a message over the limit. Venue change in particular was often too long to send at all. The character counter now warns you when an emoji or curly quote shortens the limit, and long messages are blocked before they send rather than after.
The event SMS screen now previews your text the way attendees receive it, with a live character meter against the 160-character limit. Message types are pickable tiles instead of clipped previews, and the recipients panel leads with how many people will actually get the message, then explains who is excluded and why.
Long ticket forms now scroll inside the screen on phones so their save actions stay reachable, while long event names scale down first and keep character-level wrapping as an overflow safety net.
Dashboard tables, filters, event tabs, and long event titles now stay contained and reachable on smaller screens, and personal profile edits no longer remount the profile page repeatedly.
Event tools are now grouped by job (Build, Sales & guests, Promote & engage, and Event day) with a side rail on desktop and a Manage event menu on phones. Checkout questions keep the same URL with a clearer label.
When creating an event, you can optionally configure the same checkout questions you already manage after creation (free text, single choice, multi-select, and yes/no), including required answers and ticket targeting. If cover, ticket, or question setup fails after the event is saved, you can retry those steps without creating a duplicate event.
Draft events now have a confirmed delete action in the event workspace and events list, so organizers can permanently remove unpublished drafts they no longer need.
The Questions tab now shows response totals per question and a per-attendee answers table, while preserving the wording used for existing answers. CSV export stops before returning an incomplete file when an event exceeds the export limit.
When an organizer adds custom questions, buyers now answer them per ticket during paid checkout and RSVP, with required answers collected before the order is placed.
Add a Questions tab to any event to collect extra details at checkout: free text, single choice, multi-select, or yes/no. Mark questions required, reorder them, and target specific ticket types or all tickets.
Hide ticket types from the public purchase flow until buyers have the right approval link, with clearer request expectations at checkout.
The web scanner now calls out persistent connection trouble more clearly so door staff know when to retry, switch networks, or check venue Wi-Fi.
Order success and cancellation pages now surface the right next steps, ticket actions, and support paths when checkout needs recovery.
Event pages now better explain who is hosting, and organizer profiles make it easier for buyers to browse active and upcoming events.
Send complimentary tickets directly from the attendee list, label comp orders clearly, and revoke issued comps when plans change.
Sold-out events can offer a waitlist. Attendees sign up on the event page and get emailed when tickets become available or sales open.
Text-message preferences now use clearer consent language, and organizers get better setup guidance before sending event updates.
Configure BOGO pricing on ticket types; checkout automatically applies the free ticket and handles refunds correctly.
Get guided alerts before publishing if start/end dates or times aren't set, so events go live with complete schedule info.
Preview refund breakdowns, then execute cancellation refunds that respect your fee settings, with clearer receipts for buyers.
Copy an existing event into the edit flow to spin up a recurring night or new date without starting from scratch.
Guest lists and filtered event views load subsequent pages more reliably without skipping or stalling.
Purchase-approval links now unlock only the ticket type you were approved for, so checkout completes without confusion.
Signing in and opening your dashboard is more dependable, with faster overview loading for organizers with many events.
Improved responsive layouts, location text wrapping, and map placeholders so event pages read well on small screens.
Create events with a new composer-style flow and clearer workspace navigation across tickets, orders, and settings.
Event descriptions now support up to 2,500 characters, room for lineups, policies, and venue details.
Create affiliate links, share them on event pages, and see gross, refunded, and net revenue per link.
Free and RSVP orders now show QR tickets on the success page right away, with a refresh control if delivery is still catching up.
Compose and send event update SMS from the Messages area, with templates, delivery history, and recipient eligibility built in.
Cap how many tickets one buyer can purchase in a single checkout, with a sensible platform default you can override.
The browser scanner adds camera and search tabs, smoother session recovery, and clearer check-in feedback at the door.
If the browser scanner is restoring your session, you will see a clear "Refresh this page" action instead of a stuck validate button.
A dedicated /sms-consent page explains how event text updates work, with sample message language and support links.
After purchase, the order success page better guides you to tickets and event details.
Checkout, RSVP, and scanner flows now surface plain-language errors instead of generic failures when something goes wrong.
Order limits increased from 4 to 20 tickets, with clearer messaging when mixing free and paid types.
Empty states across the host dashboard now explain what is missing and link you to the next step, including creating promo codes from the event workspace.
Add free ticket types to paid events so you can comp guests without running a separate RSVP flow.
Receipts and confirmations now show event dates and times in the event's timezone, so attendees see the schedule you intended.
Optionally ask attendees for a social handle during checkout and see platform icons on guest lists and exports.
Turn sales off per ticket type and show a clear "Sales closed" state on your event page so buyers cannot purchase after doors are shut.
Gate ticket types behind organizer review. Approve or deny requests from your dashboard, and approved buyers receive a secure link to complete checkout.
