Web checkout
SMS consent.
Gatekeepers sends operational event-updates SMS only when a buyer voluntarily selects Email + event texts in the Delivery preferences radio group during web checkout and enters a mobile number. Purchasing a ticket does not enroll anyone in SMS, and marketing text signup is not collected with this purchase.
At a glance
- SMS is optional at checkout. Buyers can complete a purchase without providing a phone number.
- Buying a ticket never automatically enrolls a buyer in SMS.
- Checkout currently offers only the operational event-updates opt-in. Marketing text signup is temporarily unavailable and is not collected with ticket purchase.
- Every message includes STOP and HELP handling.
How it works in web checkout
- Buyer selects tickets on a Gatekeepers event page.
- Buyer proceeds to checkout and fills Name, Email, and Confirm Email in Contact Information.
- The buyer chooses delivery preferences in a radio group. Selecting “Email + event texts” reveals the mobile-number field directly below the SMS disclosure.
- When operational SMS is enabled for the event, the Delivery preferences card shows a radio group with two options, defaulting to Email only:
- Email only
- Email + event texts
- Marketing and promotional text signup is currently unavailable and is not shown or collected during checkout.
- When “Email + event texts” is selected, the operational disclosure text renders underneath the radio group.
- Buyer must separately agree to Terms of Service and Privacy Policy before submission.
- If “Email + event texts” is selected with no valid mobile number, inline validation blocks submission.
Checkout screenshots with full page context
These screenshots are captured from the live Gatekeepers web checkout flow and include full UI context rather than isolated controls.
Live disclosure copy rendered in checkout
These strings are imported directly from shared constants used by the checkout UI.
Operational disclosure (paid event, up to 3 messages)
If you choose Email + event texts and add a mobile number below, you consent to receive up to 3 operational text messages from Gatekeepers about this event — order confirmation, schedule changes, entry instructions, venue updates, and day-of logistics. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Operational disclosure (RSVP event, up to 2 messages)
If you choose Email + event texts and add a mobile number below, you consent to receive up to 2 operational text messages from Gatekeepers about this event — order confirmation, schedule changes, entry instructions, venue updates, and day-of logistics. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Fallback disclosure when event-specific SMS is not enabled
If you choose Email + event texts and add a mobile number, you agree to receive text messages from Gatekeepers about this order and event — schedule changes, entry instructions, venue updates, and day-of logistics. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Sample operational messages
Sample only, not from a real send.
Gatekeepers: [Event Name] update - doors now open at 7:30 PM. Details: [link]. Reply STOP to opt out, HELP for help.
Gatekeepers: [Event Name] starts in 1 hour. Entry instructions: [link]. Reply STOP to opt out, HELP for help.Use case summary
Gatekeepers sends operational event-updates SMS on behalf of event organizers to buyers who both complete a web ticket purchase and separately select “Email + event texts” in the Delivery preferences radio group during checkout. Messages include order confirmation, schedule changes, entry instructions, and day-of logistics, with per-event ceilings of 2 for RSVP events and 3 for paid events. Each message includes STOP and HELP handling. Gatekeepers stores phone number, consent timestamp, consent version, consent source, and order linkage for auditability.
Support and legal
- Support: support@gatekeepers.app
- Terms: gatekeepers.app/terms
- Privacy: gatekeepers.app/privacy
Consent copy version: event updates 2026-04-19.